SECURITY & PRIVACY POLICY 

                                                      PRIVACY POLICY 

Privacy Policy
At www.veemonz.com we value your concerns about online privacy & security while browsing and shopping on our website. We make every effort to guarantee that the information you provide will not be misused. If for some reason the following privacy and security policy does not answer your questions, please contact us. We value your feedback and look forward to improving our services to better meet your needs.

WHEN AND WHAT INFORMATION DOES WWW.VEEMONZOFFICIAL.COM COLLECT?

www.veemonz.com collects basic information required to service your requests, including your name, mailing address, email and phone number. This information is gathered when you purchase products/gift certificates, or sign up for email notifications. Your card information is requested only when you place an order and is submitted via the highest level of encryption to ensure the greatest amount of safety and security. When you browse our website, we also use "cookies" or bits of tracking data to gather information about your preferences. This includes your internet service provider's address and your clicks and activity on our website. We do not trace this information to individual customers and will never use cookies to save confidential information such as passwords or credit/debit card information

WHY DO WE COLLECT THIS INFORMATION?

The primary reason we gather information is for order processing, shipping and customer service. For example, we may contact you to provide an update on your order, information regarding the shipping status or to clarify questions related to your order. We also use this information to improve our products, services, website content and navigation.

DOES  WWW.VEEMONZOFFICIAL.COM SHARE MY INFORMATION WITH OTHER COMPANIES?

www.veemonz.com respects that you do not want your personal information shared with other companies. We do not share, rent or sell your information with any other company. Links to other sites at times, www.veemonz.com may provide links to other company websites, which we believe may be of interest to you. www.veemonz.com is not responsible for the content or services on these sites, and if you choose to explore these links we suggest you review their privacy policies.

HOW DO I UPDATE MY ACCOUNT INFORMATION?

It is quick and easy to update your account information. Simply log in at My Account and proceed to the Update Profile. Please note that we do not store your credit/debit card information in your personal profile.

HOW DO I REMOVE MY NAME FROM THE WWW.VEEMONZOFFICIAL.COM EMAIL LIST?

If you would like to unsubscribe from our emailing list, please go to the sign-up page. Once you enter your details and click Unsubscribe, you will be taken off our mailing list immediately.



                                       

                                                  TERMS & CONDITIONS

At www.veemonzofficial.com we value and share your concerns about your privacy and security. By visiting us, the user has agreed to read, browse and access all our information subject to the guidelines and terms of use applicable to such services. If it is not acceptable, kindly refrain from accessing or visiting our Site.

If you visit or shop at, www.veemonzofficial.com you accept these conditions. Please read them carefully. In addition, when you use any current or future www.veemonzofficial.com service or visit or purchase from any business affiliated with www.veemonzofficial.com, whether or not included in the www.veemonzofficial.com website, you will also be subject to the guidelines and conditions applicable to such service or business.

COPYRIGHT
All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of www.veemonzofficial.com or its content suppliers. The compilation of all content on this site is the exclusive property of www.veemonzofficial.com. All software used on this Site is the property of www.veemonzofficial.com or its software suppliers.

TRADEMARKS
Use of www.veemonzofficial.com and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights, including www.veemonzofficial.com Software and all HTML and other code contained in this Site. Any violation of our trademarks will be liable for legal action. 

ELECTRONIC COMMUNICATIONS
When you use our Site or send emails or other data, information or communication to us, you agree and understand that you are communicating with us through electronic records and you consent to receive communications via electronic records from us periodically. We will communicate with you by email or by an electronic record on our Site which will be deemed adequate service of notice/electronic record.

ORDERS AND CANCELLATIONS
We reserve a right to accept or reject orders placed through our Site. We have tried our utmost best to provide the best quality products to you. In case of requests for order cancellations, as part of our policy, the orders once placed will not be cancelled/exchanged and no refund will be paid on these orders as these orders are specially made for you. 

REFUND
Veemonz holds the sole discretion to determine whether a refund can be issued.

SIZING
The fit of our products may vary on the cut, fabric and style of each product. Some products are designed to have a loose, relaxed fit while others are more fitted. Please refer to our sizing chart to select the best size that suits you.

COLORS
While we have made every effort to display as accurately as possible the colors of the products that appear on the Site, we cannot guarantee that your monitor or screen’s display of any color will be completely accurate, as computer monitors and screens of electronic devices vary. Further, colors might vary in pictures than actual product.  

DELIVERY
Product will be delivered in 15-20 working days depending on the outfit ordered. some areas may take longer depending on customs. For urgent deliveries/queries, please contact us on 8826682433. Please note that deliveries can be affected in case we do not receive any of the below information on time:

Information:
1. Complete payment is not received
2. Incorrect/inaccurate address details
3. Measurements
4. No response from the customer

Please note that we try our best in ensuring that the product reaches you within time. In order to fasten our process, we have tied up with several third party vendors for quicker deliveries. However, in case of delay from a third party, we do not take any responsibility. 


Delivery within India

We offer free shipping on all domestic orders. 
We request you to read the description of the product before placing an order. 
Delivery time depends on courier partners and delivery location.in few locations, the delivery may take longer depending on the accessibility of the location by our logistic partners.  In such cases, we will proactively reach out to you. please check your emails and SMS for regular updates.
In case you need the product by a particular date, please reach out to our team and inform us in advance, we will update you accordingly. 


International delivery

We ship worldwide. please choose your shipping zone while placing an order. 
Charges would be according to the logistics for international orders.  
Your purchase will be shipped through a reliable shipping partner.
As soon as your package ships, we will email you tracking information.
As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country we are shipping to; payment to these is necessary to release your order from customs on arrival.


Ready to Ship Articles

We are using third party company for the delivery thus we will do our best for timely delivery however if it's delayed then PBR won't be responsible.


SHIPPING 

We ship worldwide. The shipping charges for all shipping within India is free and is completely borne by us. However, the shipping charges for international shipping will be additional and will be charged based on the weight and volume of the product and the country where the delivery is being dispatched. Shipping charges will be shared upon inquiry.


SALE

Veemonz can offer some of its products on promotional prices. However, we note that the sale outfits cannot be exchanged/returned strictly. Advance received for a sale outfit cannot be reimbursed/refunded under any circumstances.


DELIVERY POLICIES

Veemonz uses third party logistics and dispatches for all its courier services. Veemonz is not responsible for the timely delivery of the products in case of any delay from the logistics team. 

For all delivery within India, Veemonz bears the costs of shipping services. However, international shipping charges are requested to be paid by the client.


UNDELIVERED OUTFITS

Veemonz will dispatch the outfits as promised to the client upon receipt of full payment. If the client wants to collect the outfit from Veemonz store, the outfit will remain with Veemonz store until the said delivery date. However, if the outfit is undelivered and returned back to us or has not been picked by the client, Veemonz will re-connect with the client to re-attempt the delivery and not borne by us. In the event that we are unable to contact the client, we will hold the outfit with us for a period of 6 months. In case of no communication/response from client over this 6 month period, Veemonz will forfeit the amount paid on the outfit and the outfit will be discarded.RETURN AND EXCHANGE POLICY
            

                         
                                           RETURN AND EXCHANGE POLICY 

We strive to achieve the highest quality of tailoring and details on all our garments. We also work closely with our delivery partners to ensure that you receive your pieces in a timely fashion and in great condition. However, in case you have an issue with the garment that you receive, please follow our policy below:

We do not offer refunds but your product is eligible for an exchange or store credit in the following circumstances:

*An incorrect garment has been delivered to you, not matching the item in your confirmation description.
*The garment you purchased has been delivered with a manufacturing defect, same piece can be exchanged with new one of same order. 
*The garment is not of the right size in which case, it is eligible for a size exchange/ alteration in the same piece.
*Please note that if any garment has been customised for size, colour, embroidery etc, it will not be eligible for a return or exchange. Any sale item is also not eligible for a return or an exchange.
If your garment meets the above criteria for exchange, please email us on 
veemonzofficial@gmail.com sharing the following details:

Order number
Delivery address
Specify the reason for the exchange request, sharing images in case of a defective or incorrect piece.
Our team will verify the defects, after which we will email or contact you for necessary action.Contact us within 5-7 working days. Please ensure that the product you return is unused, unworn and the original tags are in place. 

Incorrect/Incomplete Shipping Address

We are unable to offer refunds if we have been given an incorrect or incomplete address, or if there are three failed delivery attempts by our shipping partner. If you feel that you have given us the wrong delivery address, please contact us immediately within 24 hours of placing your order for a correction of address with your order number.

Colours

We have made every effort to ensure that the colours of our products appear accurately on our website. However, with screens being different for different computers, mobiles and tablets, there might be a slight variation in colour. 

Request for Alteration

Please refer to our size chart before making a purchase and feel free to contact us in case of any questions or queries relating to sizing. In case of any customisations to the size, we’d be happy to accommodate your changes. Please write to us on www.Veemonzofficial.com requesting the same. 

In case of an alteration in your garment post a purchase, please write to us within 48 hours of receiving the garment to raise a request for alteration, stating the changes required. 

Courier the garment to us at:
7219, Bougainvillea street Gurugram,Dlf phase 4, Haryana, 122002. 

After receiving the garment, we will process your alteration request and send the garment back to you. Please note, any associated courier charges will be borne at your end. 

Cancellation Policy

No cancellations will be accepted once the order has been placed.